Forgotten Password

Forgotten your password?

You can reset your password by entering customer number, postcode and your email address into the fields below. You will then receive an email with a link to reset your password.

If you have any issues with re-setting your password please call the number below:​​​​​​​
Customer Services Team
0800 442 3353

Have you forgotten your customer number?

Customer Number
Your Customer Number can be found on your ordering documents, such as order confirmation, deliver notes or invoices.

Your Postcode can be found in the ‘Billing Address’. 

Email Address
The Email Address entered into the form needs to correspond to your company email address. 

Do you use shared access?

If you use co-user access, you can either forget the "password", use the form below or create a new password via your main user access directly in the "co-user administration".

Would you like to become a Häfele customer?

Please use the Häfele Onlineshop Registration. However, please note that service is only offered to industry professionals. 

Password Reset Form



Customer Number*